Service Indicators
2005
Kilkenny Local Authorities

Kilkenny County Council

Kilkenny Borough Council

Agreed combined totals entered nationally

Service Category

Indicator

KCC, KBC, Total

01/01/05 - 31/12/05

H: Housing

Housing

KCC

KBC

2005

2004

H.1

Housing Vacancies

Total no. of dwellings in L.A. Housing stock

1149

513

1662

1640

Overall % of dwellings that are let

99.12

94.35

97.65

96.5

Overall % of dwellings that are empty

0.88

5.65

2.35

3.5

% of empty dwellings subject to major refurbishment schemes

55.17

51.28

29.8

% of empty dwellings unavailable for letting

44.83

100

100

% of empty dwellings available for letting

see EM

H.2

Avg time to Re-let an available dwelling

1.4wks

2.3wks

1.8wks

6.8 wks

H.3

Total repairs completed as % of no. of valid requests received

H.4

Avg time (days) taken to inform applicants of LA decision on applications for

Shared ownership housing scheme

n/a

7.25

Housing Loans schemes

24.5

20.75

22.5

Local authority housing

10.5

comb.

10.5

see EM

H.5

Total # travellers accommodated as % of targets set in
LA traveller accommodation program

comb.

R:Roads

Roads

KCC

KBC

2005

2004

see EM

Local and Regional roads surface dressed per annum (square meters)

675561

n/a

675561

918278

Percentage of Local and Regional roads surface dressed per annum

5.12

n/a

5.12

M: Motor Tax

Motor Taxation

KCC

KBC

2005

2004

M.1

% of Motor Tax applications which are dealt with

Over the counter

n/a

By Post

n/a

In other Ways

n/a

see EM

M.2

% of Postal applications which are dealt with

n/a

On Same Day 5006

n/a

78.5

On Third Day or Less 2997

n/a

On Fifth Day or Less 926

n/a

Over Five Days 2820

n/a

0.5

M.3

Public opening hours - average no. of opening hours per week
9.30am -4.00pm Monday to Friday

32.5

n/a

32.5

32.5

E: Environmental
Services

Environmental Services

KCC

KBC

2005

2004

Water

E.1

% of River channel which is:

unpolluted

51.3

comb.

51.3

58.68

slightly polluted

39.9

comb.

39.9

36.8

moderately polluted

8.25

comb.

8.25

4.5

seriously polluted

0.55

comb.

0.55

0.02

E.2

% drinking water analyses results in compliance with stationary requirements with regards to: (Refers to 2003)

EPA

public schemes

n/a

97.1

private schemes

confirm

n/a

94.7

Fire Service

E.3

Avg.Time, in minutes to Mobilise fire brigades in

Full time Stations

n/a

n/a

Part Time Stations

5.8

n/a

5.8

5.9

E.4

% attendance at scenes where 1st attendance is at scene

within 10 min.

42.19

n/a

42.19

41.24

within 20 min

48.18

n/a

48.18

47.44

after 20 min.

9.63

n/a

9.63

11.32

E.5

Fire Prevention

total number of fire safety certificate applications received

189

n/a

189

236

total number of fire safety certificate applications processed

189

n/a

189

238

Waste Management

E.6

% of houses provided with segregated waste collection KCC

n/a

100

100

E.7

% of household waste recycled KCC+KBC

comb.

E.8

% of hshold waste going to landfill KCC+KBC

comb.

E.9

Category

Bring/Civic
Sites/Sites

Total No.
of faclts

Locations
per 5,000

Tonnage
collected
per 5000

Glass

41/3

2.75

91.58

45/3, 48, 3, 60.36

Cans

40/3

2.69

6.24

40/3, 43, 2.7, 4.55

Textiles

1.0/1

0.125

5.43

3/1, 4, 0.25, 5.93

Batteries

67/1

4.25

0.68

67/1, 68, 4.25, 0.73

Oils

0/1

0.0625

0.07

0/1, 1, 0.06, 0.36

Others

1,/1

0.125

83.37

1/1, 2, 0.13, 50

E.10

Litter Prevention and Environmental Enforcement

2005

2004

Litter

Full-time

Part-time

F&P-time
per 5000

number of litter wardens

2,1

7,0

0.63

3, 7, 0.64

number of on the spot fines

283, 141

n/a

424

254

number of prosecutions due to non payment of on-the-spot fines

13,26

n/a

number of prosecutions secured

15,5

n/a

% 0f areas within the local authority that are

- unpolluted/Litter free

comb.

- slightly polluted

comb.

10.54

- moderately polluted

comb.

82.99

- significantly polluted

comb.

6.47

- grossly polluted

comb.

E.11

Environment complaints & Enforcement

pollution cases subject to complaints

1331

comb.

1331

682

number investigated and dismissed

1131 & 1150

comb.

1131 & 1150

545

number of enforcement procedures taken

340

comb.

340

137

E.12

Percentage of Schools participating in environmental campaigns

- primary schools (77)

comb.

- secondary schools (17)

comb.

P: Planning &
Building Control

Planning and Building Control

2005

2004

P.1

Planning Applications - Decision-Making

Individual House

Housing Development

Other: not Requiring EIA

Other: Requiring EIA

- number of applications determined

733,8,741

80,8,88

878,94,972

3,1,4

803, 67, 873, 8

- % of apps determined within 8 weeks

96.11,100,98.11

100, 100,100

99.69, 100,99.7

100, 0,100

93, 90, 98, 100

- average time to determine an app where further info is sought (days)

76.84, 76.5,78.72

79.14 ,77,81

77.44, 113.34,82.59

91,78,89.75

76, 81, 76, 93

- % of grants

75.03, 62.5,74.90

73.75, 62.5,72.73

93.05, 90.43,92.8

33.33, 100,50

74, 79, 94, 75

- % of refusals

24.97, 37.5,25.10

26.25, 37.5,27.27

6.95, 9.57,7.2

26, 21, 6, 25

- % of cases where decision was confirmed by An Brd Pleanala

80, 100,81.25

82.35, 0,82.35

74.19, 60.00,80.49

100, 0,50

82, 75, 77, 40

- % of cases where decision was varied by An Brd Pleanala

0, 0,0

0, 0, 0

6.45, 20.00,19.52

0, 0, 0

0, 0, 4, 36

- % of cases where decision reversed by An Brd Pleanala

20, 0,18.75

17.65, 0, 17.65

19.35, 20.00,19.51

0, 100,50

18, 25, 19, 20

P.2

Planning Enforcement

- total number of cases subject to complaints that are investigated

180

205

253

- total number of cases subject to complaints that are dismissed

- number of enforcement procedures taken through warning letters

108

- number enforcement procedures taken through enforcement notices

172

186

157

- number of prosecutions

P.3

Public Opening Hours - ave number of opening hours per week

32.5

P.4

Average time from request for consultation with LA to formal meeting for pre planning (in days)

10.8

3.5

9.58

5.5

P.5

Buildings inspect as % of new buildings notified to local authority

12.8

n/a

12.8

17.4

Rev: Revenue Collection

Rev:

Revenue Collection

KCC

KBC

2005

2004

see EM

Rev.1

House Rent

Amount collected at end of year as % of amount due

90.3

90.3

93.1

% of Arrears

- (i)4 - 6 weeks old

5.1

8.1

5.5

- (ii)6 -12 weeks old

15.3

12.1

11.8

- (iii) more than 12 weeks

72.8

71.9

65.5

Rev.2

Housing Loans

Amount collected at end of year as % of amount due

92.4

92.1

90.9

% of Arrears

- (i)1 month old

4.9

4.8

6.5

- (ii)2 -3 months old

7.1

6.7

5.9

- (iii) more than 3months

84.9

85.6

79.7

Rev.3

Commercial Rates

- amount collected at year end as a % of amount due

97.7

96.8

97.4

98.1

Rev.4

Refuse Charges

- % of households paying refuse charges at year end

n/a

100

100

100

Rev.5

Non-Domestic Water Charges

- amount collected at year end as a percentage of amount due

77.6

76.1

C: Corporate Issues

Corporate Issues

KCC

KBC

2005

2004

C.1

% working days lost to sickness absence through

Paid Unpaid

- certified Leave

2.69 0.28

0.04 0.00

3.35

2.98

- uncertified Leave

0.48 0.00

0.01 0.00

0.53

0.56

C.2

Expenditure on Training & Development as a % of total payroll costs

5.17

4.65

6.18

L: Library Services

Library Services

KCC

KBC

2005

2004

L.1

Public Opening Hours

- average number of opening hours per week for full-time libraries

33.22

n/a

33.22

33.22

- average number of opening hours per week for part-time libraries

19.5

n/a

19.5

19.5

L.2

Number of registered library members as a % of local population

23.26

n/a

23.26

21.95

L.3

Number of items issued per head of population (county / city wide) for

n/a

(a) Books

3.58

n/a

3.58

3.53

(b) Other Items

0.27

n/a

0.27

0.3

L.4

Percentage of libraries that offer Internet access to the public

100

n/a

100

100

L.5

Number of Internet sessions provided per 1000 population

n/a

A&C: Art & Cultural

A&C

Arts and Cultural Services

KCC

KBC

2005

2004

A&C.1

Arts Grants

- number of arts grant allocated

- total value of arts grants allocated per 1,000 of population
(includes Arts Festival, excludes Theatre)

1154

1164

1155

975

Rec: Recreational Services

Rec:

Recreational Services

KCC

KBC

2005

2004

Rec.1

Number of children's playgrounds per 1,000 population

- directly provided by the local authority

0.075

comb.

0.075

- facilitated by the local authority

0.025

comb.

0.025

0.0125

Rec.2

Number of visitors to LA facilitated swimming facilities per 1,000 population

n/a

1358

1358

1607

CP: Community Participation & Cooperation

CP:

Community Participation & Cooperation - Your Local Authority

KCC

KBC

2005

2004

CP.1

Percentage of local schools involved in local
Youth Council/ Comhairle na N-Óg (County & City)

n/a