Business Customers

Contact Irish Water

Irish Water is now your contact point for all water services queries, including account management and billing.

  • There are no changes to your charges or billing frequency
  • Irish Water will now issue your water services bill
  • From now, please make all payments to Irish Water

If you have questions about your account or water services, we are ready to help.

Web:www.water.ie.business
Twitter:@IWCare
Boards: www.boards.ie/irishwater
Email:business@water.ie
Address: Irish Water, PO Box 448, South City Delivery Office, Cork City

General enquiries, including billing, payments and customer service
Telephone: 1850 778 778 (9am-5.30pm, Mon-Fri)

Water supply and emergencies
Telephone: 1850 278 278 (24 hours a day, 7 days a week)


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Emergency Outside Office Hours

If you require the service of the Local Authority for an emergency outside of normal business hours please note the following:

Persons requiring the Fire Service for an emergency should Dial 112 and no other number

For any other emergency the public are advised to ring 1890 252654

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Kilkenny County Council, County Hall, John Street, Kilkenny R95 A39T
Tel: +353 (0) 56 7794000 | Fax: +353 (0) 56 7794004 | Email: info@kilkennycoco.ie | Emergency outside office hours: : 1890 252 654
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