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In this Section

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Water Services Customer Information - Changes 29th April 2014

Irish Water is the new national water utility and is now responsible for managing the delivery of water services to homes and businesses in Ireland. For further information or to report an issue with:

  • Water supply
  • Water quality
  • Wastewater


Please contact Irish Water.


Web: www.water.ie
Twitter: @IrishWater
Telephone: 1850 278 278 (LoCall) Call Centre

Domestic Billing:1850 448448


Minicom: 1850 378 378
(For hearing impaired customers with minicom equipment)
Postal Address: Irish Water, PO Box 860, South City Delivery Office, Cork City

Please continue to contact Kilkenny County Council for information or issues relating to business account queries, surface water drainage and flood management.

Related Links:

Emergency Outside Office Hours

If you require the service of the Local Authority for an emergency outside of normal business hours please note the following:

Persons requiring the Fire Service for an emergency should Dial 112 and no other number

For all water related queries 1850 278 278 (Irish Water)

For any other emergency the public are advised to ring 1890 252654

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Kilkenny County Council, County Hall, John Street, Kilkenny R95 A39T
Tel: +353 (0) 56 7794000 | Fax: +353 (0) 56 7794004
Email: info@kilkennycoco.ie | Emergency outside office hours: 1890 252 654
Water Queries: 1850 278 278 (Irish Water)
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