How to make an Environmental Complaint

Pollution incidents, reports about illegal dumping and complaints about general environmental pollution matters ring 056-7794470 or the litter hotline number 1800-200-156.

Serious out-of-hours incidents may be reported to 1890 252 654. This number should only be used to contact us in urgent situations where, for example, you observe pollution of drinking water or a fish kill.

Environmental complaints can be made in relation to the following;

Illegal DumpingIllegal Waste Collectors
Water Pollution IncidencesBituminous Coal
Air, Odour, NoiseHorses
Abandoned CarsDogs
WEEE or Plastic Bag LevyCasual Trading


Please note complaints about aircraft noise are specifically exempted from the Noise Regulations and should be directed to the airport authority in question, the Irish Aviation Authority, or to the Department of Transport.

Environmental Complaints Procedure

Kilkenny County Council has a standard Environmental Complaints Procedure which is detailed below. If you have any queries in relation to the complaints procedure, please ring the Environment Section on 056-7794470 or by email to

Customer Complaints Form

Customer Complaints Procedure


You may view the following documents:

Enforcement Policy.




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