Online Services and Pin Numbers

P.I.N. Numbers and P.I.N. Retrieval (

Pin Numbers are not available from Motor Tax Offices

Your Tax Renewal with PIN is either Posted or Emailed, (to the most recent email address provided online by YOU) directly from the Dept. of Transport in Shannon.

To retrieve a mislaid PIN go to PIN Retrieval link on the home page. You will get a new PIN by email.

When seeking a new PIN you must ensure you complete the registered owner name and address EXACTLY as it appears on your vehicle's Rgistration Certificate.

N.B. The PIN Retrieval function will not work to retrieve PIN's for vehicles that are currently declared off the road, or where a vehicles Certificate of Roadworthiness has expired (where applicable.)

*Vehicles may be taxed online at by using the last six digits of the Vehicle Registration Certificate Number as the PIN Number. This number beginning with the letter C appears at the top right hand corner of the front of the Vehicle Registration Certificate*

Queries relating to Online Motor Taxation should be directed to the Online Section of the Dept. of Transport on 0818 411 412 (please note that this is a premium rate number.)


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Emergency Outside Office Hours

If you require the service of the Local Authority for an emergency outside of normal business hours please note the following:

Persons requiring the Fire Service for an emergency should Dial 112 and no other number

For all water related queries 1850 278 278 (Irish Water)

For any other emergency the public are advised to ring 1890 252654

Kilkenny County Council, County Hall, John Street, Kilkenny R95 A39T
Tel: +353 (0) 56 7794000 | Fax: +353 (0) 56 7794004
Email: | Emergency outside office hours: 1890 252 654
Water Queries : 1850 278 278 ( Irish Water )
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