Housing Assistance Payment (HAP)


Housing Assistance Payment (HAP) is a financial support to assist those renting privately and who are eligible for social housing support. Local authorities make a monthly rental payment on behalf of the tenant to the landlord, subject to terms and conditions, including the rent limits below. In return, the HAP tenant pays a weekly contribution towards the rent to the local authority. The weekly rent contribution is based on the household’s income. It is calculated in the same way as the rent paid by a tenant of a local authority-owned property. This must be paid in order to remain eligible for HAP.

Local authorities have limited flexibility to go above HAP rent limits in some cases. Where the monthly rent agreed upon with your landlord exceeds the maximum HAP rate payable by your local authority, you must pay the difference directly to your landlord. However, local authorities have a responsibility to ensure that tenancies are sustainable and cannot provide HAP support where a household is not able to meet the rental costs being sought.

The ‘landlord and tenant’ relationship is between the landlord and the HAP tenant. As with any other private rented tenancy, the tenancy will be governed by the terms of the Residential Tenancies Act 2004 (as amended). This means that the HAP tenant is the tenant of the landlord and is not a tenant of the local authority.

  • Applicants for HAP must be on their local authority’s housing waiting list before they can apply for HAP. If you wish to apply for HAP and are not on your housing authority’s waiting list, you must submit a Social Housing support application form for assessment.
  • If you are already on your local authority’s housing list and are not currently in a form of social housing, you will be eligible to apply for HAP. However, if your household members or circumstances have changed since you were placed on the list, your eligibility for social housing support must be reviewed before you apply for HAP.
  • If you wish to apply for HAP, you must source your own private rented accommodation that is within the rent limits below and suitable to your household needs.


You can now apply for HAP online, however you must be on Kilkenny County Council’s waiting list before you can complete the online application form. A valid Kilkenny County Council Social Housing Application Number is required for this online process.

Below are 2 links with further information for Landlords & Tenants, along with a link to the HAP Online Portal where you can view tutorials for the online process prior to applying.

Apply online at HAP Online Portal

Tenant Handbook 

Landlord FAQ’s

A HAP application form may also be requested from the HAP team by contacting (056) 779 7989 or by emailing hap@kilkennycoco.ie.

You are advised to contact the HAP Section on 056 779 4989 or email hap@kilkennycoco.ie in advance of commencing a tenancy for which you wish to seek HAP support.

Further information for the tenant and landlord on the HAP Scheme is available at www.hap.ie.

   Monthly HAP Rent Limits County Kilkenny 

Family size
Single Shared Accommodation230
Couple Shared Accommodation270
Couple with no children530
Couple/One parent one child630
Couple/One parent two children660
Couple/One parent three or more children690


 HAP Payments can now be made through the following options:

  • Online at https://happayments.limerick.ie for this you will need your HAP Recipient ID and PIN.
  • Phone 061 529654 and ensure you have your HAP Recipient ID and PIN to hand.
  • HAP Billpay Card in any Post Office or PostPoint shop.
  • HAP APP – can be downloaded via Google Playstore orApple Store, you will need your HAP Recipient ID and PIN.
  • To obtain or find out your HAP Recipient ID and PIN please contact HAP Limerick: Phone: 061 556600 and select option 1 for ‘Tenants‘. Alternatively, email hapcollections@limerick.ie


Where can I get help if I have a change in circumstances?

If the HAP claimant’s circumstances change, eg. if there is an increase or decrease in household income or if there is a change in household number, please complete the Rent Review Form in the link below and return to the HAP Section with the supporting documents detailed on the form.

Rent Review Form – click here

You can contact the Money Advice and Budgeting Service (MABS). MABS is a free, confidential and independent advice service for people with money problems. You can phone MABS at (0818) 072 000 or you can find more information on their website: www.mabs.ie

If there is exceptional need there may be assistance available to you from the Department of Social Protection.



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