Business Customers

Contact Irish Water

Irish Water is now your contact point for all water services queries, including account management and billing.

  • There are no changes to your charges or billing frequency
  • Irish Water will now issue your water services bill
  • From now, please make all payments to Irish Water

If you have questions about your account or water services, we are ready to help.
Address: Irish Water, PO Box 448, South City Delivery Office, Cork City

General enquiries, including billing, payments and customer service
Telephone: 1850 778 778 (9am-5.30pm, Mon-Fri)

Water supply and emergencies
Telephone: 1850 278 278 (24 hours a day, 7 days a week)

Related Links:

Emergency Outside Office Hours

If you require the service of the Local Authority for an emergency outside of normal business hours please note the following:

Persons requiring the Fire Service for an emergency should Dial 112 and no other number

For all water related queries 1850 278 278 (Irish Water)

For any other emergency the public are advised to ring 1890 252654

Kilkenny County Council, County Hall, John Street, Kilkenny R95 A39T
Tel: +353 (0) 56 7794000 | Fax: +353 (0) 56 7794004
Email: | Emergency outside office hours: 1890 252 654
Water Queries : 1850 278 278 ( Irish Water )
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